1. GENERAL INFORMATION
Through the Website, AFOI MARTATOU EE (hereinafter “the COMPANY”) is able to collect the personal data it needs from you in order to create an individual account on its website, through which you can place orders and receive updates via e -mail.
The personal information collected by the COMPANY is collected, processed, registered and stored confidentially, by itself as the Data Controller, in accordance with the applicable provisions on personal data protection, in accordance with the General Regulation on the Protection of Personal Data (EU 2016/679).
The personal data that may be collected are never disclosed to third parties (with the exception of where provided by the Law and the Competent Authorities and what is defined in paragraph 4 hereof), but their personal nature is preserved. The COMPANY keeps files with these data exclusively for communication purposes, statistics and improvement of the services provided, customer management.
2. YOUR RIGHTS AND CHOICES
In the event that you have created an Account on the Website, you may access or correct your personal information by logging into your Account with the e-mail address and password you specified when creating your Account.
In each case, we offer you choices regarding the personal information we collect from you, such as regarding how we use the information and how we communicate with you. To update your preferences, request that we remove your information from our mailing lists or submit a request, or exercise your Legal Rights as listed below please contact us at any time by contacting the Data Protection Officer COMPANY data (Mrs Emilia Martatou, cell: + 30 6989477820), or by e-mail at info@emilieexclusive.gr.
In particular, you have the following rights:
2.1 NOT TO PARTICIPATE IN EMAIL MESSAGES (E-MAIL OPT-OUT)
You may at any time request that we not send you promotional material by email by clicking on the unsubscribe link found within the promotional emails you receive from us or by contacting us as set out above.
2.2 NOT TO PARTICIPATE IN MAIL MESSAGES
You may ask COMPANY to stop sending you promotional messages by mail by following the instructions that may be included in a particular promotion.
2.3 WITHDRAWAL OF CONSENT
You may withdraw any consent you have given us or object at any time for legitimate reasons to the processing of your personal information. We will implement your preferences within a reasonable time. In some cases, withdrawing your consent to our use or disclosure of your personal information may mean that you will not be able to take advantage of some of our products, services or promotions.
2.4 REVIEW, UPDATE AND MODIFICATION OF PERSONAL DATA
Subject to applicable law, you may have the right to request access to and obtain details of the personal information we hold about you, to update and correct inaccuracies in your personal data, and to request that it be blocked or deleted; it depends on the situation. The right to access personal information may be limited in some cases by the requirements of local law.
3. MANAGEMENT OF PERSONAL INFORMATION BY OUR COMPANY
3.1 DATA COLLECTION METHODS
At the time of your registration on the Website, we collect your personal information, using the form available in the “My Account” section. The COMPANY collects in this way and with your consent your name, surname, e-mail address, gender, date of birth. In addition, you may be asked to provide us with additional information, such as preferences about products that we will have on the form.
When placing an order, we collect personal information using the form available in the “Create a customer account” section as defined in the General Terms and Conditions. In this context and relying on the rights and obligations from the contractual relationship between us, the very operation of it as well as the legal obligations we collect in addition to the information collected during your registration: your address (delivery and billing, if it is different), your phone (landline and mobile number) and information about the selected payment method (credit card number, credit card holder).
Finally, when you request to view pages on the Website, the COMPANY’s servers automatically recognize your computer’s IP address (the numerical Internet address assigned to each computer on a network. The IP address has the following format: XXX.XXX.XXX .XXX).
The data we collect that is necessary to be able to respond to your inquiries or your order is marked with an asterisk on the data collection forms. If you do not fill in the mandatory information, we will not be able to complete our transaction.
We may receive your personal information from various sources. We may collect this information when you provide it at one of our checkouts or stores, on our Website, on our social media platforms, or at some of our events. When you visit this Page, we also collect certain information by automated means, using technologies such as cookies.
3.2 OBJECTIVES
The personal information we collect from you every time you visit the Website or place an order is necessary for the overall management of your order by the COMPANY and its suppliers. This management also includes the detection of online fraud and fraud related to modern means of payment, the prevention and management of payment (non-payment) incidents and the maintenance of the COMPANY’s rights regarding its commercial activity.
Additionally, this data may be used to inform you about products and services provided by the COMPANY and its offers or promotions.
In addition, we reserve the right to freely collect and publish general statistical information on the profile of visitors to our Website, without mentioning specific information such as the name and address of such visitors. We may collect the statistical data required to interpret the use of our Website by visitors (frequency of viewing from various other Websites, sales statistics and origin of visitors to our Website, etc.).
The data related to the profile of our visitors will only be kept by the COMPANY as defined by Greek law.
Finally, the COMPANY may send you by e-mail (email) commercial proposals regarding products or services, promotional or advertising actions, unless you declare your refusal, to the above contact details mentioned in Paragraph 2.
3.3 DATA MANAGEMENT
Your data is kept for a period corresponding to the operation of the company and the fulfillment of the above objectives.
3.4 DATA RECIPIENTS
Recipients of personal data will be natural persons working in the COMPANY for the execution of the aforementioned purposes, and in particular the competent employees of the following departments will have access: MARKETING, E-COMMERCE, IT, CUSTOMER SERVICE. In addition, in the context of this processing and for the needs of the implementation of the above objectives, the COMPANY will utilize the services of third parties, to whom the personal data will be shared and who will be processed on behalf of the COMPANY. Regarding the services of third parties and their details, the employee can be informed by contacting the Data Protection Officer at the details listed below.
Additionally, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent personal injury or financial loss, or in cooperation with an investigation of suspected or actual fraudulent or illegal activity. In accordance with applicable law, we also reserve the right to transfer the personal information we have about you in the event of a sale or transfer of all or part of our business or assets. In the event such a sale or transfer occurs, we will use reasonable efforts to direct the transferee to use the personal information you give us in a manner consistent with our Privacy Policy. After such a sale or transfer, you may contact the entity to which your personal information will be transferred with any related questions.
3.5 SECURITY AND CONFIDENTIALITY OF PERSONAL DATA
The COMPANY has made and continues to make significant efforts to take all preventive measures to maintain the confidentiality and security of personal data and to prevent their interruption, damage, destruction, as well as their attempt by unauthorized . third parties. Technical and organizational security measures include state-of-the-art technology. Nevertheless, the company cannot control the risk associated with the operation of the Internet and therefore draws your attention to the existence of potential risks related to its use and operation.
3.6 USE OF PERSONAL DATA
The COMPANY, with the exception of 3.4, will not transfer or otherwise make available your personal data and information to its subsidiaries, third parties and commercial or business partners without your prior relevant information. In the event that the COMPANY is forced by law or by a court decision to communicate the personal data of its members, it will notify the member accordingly, if this is possible (except in the case that the COMPANY considers that it is not obliged to do so). Considering the level of technology related to the telecommunications sector, the COMPANY cannot guarantee the confidentiality and integrity of the verification of the authenticity of the emails that the visitor sends or receives from the COMPANY. We keep your data for a period of time corresponding to the company and the fulfillment of the above objectives for a limited period of five years, starting from the time of your last interaction with us, unless there is an obligation to keep the information for a longer period different from the law , or if this in the context of any legal proceedings.
We may use the services provided to us for sales promotion, marketing and communication purposes such as, for example, offers, discounts, new products, notification of advertising material, etc., as well as to improve the information of your services, as well as for purposes that cannot be be foreseen. Herein and for which we will provide you with specific notice.
3.7 COLLECTING INFORMATION THROUGH AUTOMATED MEANS
When you visit this page, we collect certain information by automated means, using technologies such as cookies.
We may use third-party web analytics services on this site, our social media pages, or our mobile applications. The service providers who manage these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. Information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate the use of the website.
3.8 TARGETED ADVERTISING
We may also serve our advertisements to third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs, and web beacons on our websites, e-mails, and third-party websites. They use this information to show you advertisements for products and services tailored to your interests (including from companies not controlled by us). You may see these advertisements on our websites and on other websites. This process also helps us manage and monitor the effectiveness of our advertising.
3.9 HOW WE USE INFORMATION WE COLLECT THROUGH AUTOMATED MEANS
We may use information collected through automated means on this page to deliver personalized content, for market research, data analysis and systems administration purposes, to determine whether you have visited us in the past or if you are a new visitor to the page, and to comply with our legal obligations, policies and procedures, including complying with relevant industry standards and enforcing our Terms and Conditions. We may also use the information in other ways, for which specific notice will be provided at the time of collection.
Clarifications regarding the use of cookies
A cookie is a small piece of data sent to the client’s browser by a web server and stored on the client’s computer’s hard drive. Cookies do not cause damage to the customer’s computer system and do not affect its functionality. Cookies also make web browsing easier for the customer by saving their settings. The site uses cookies to provide specialized services and content that covers the user’s interests. The above cookies do not contain personally identifiable information. Most browsers automatically accept cookies, but the user usually has the option to set his browser to prevent them. Even without cookies, the customer can use most services of the online store.
Strictly necessary cookies: Strictly necessary cookies are essential for the proper functioning of the website, allow you to browse and use its functions, such as access to secure areas, registration forms, favorites list, use of the shopping cart and for security reasons . These cookies do not recognize your individual identity. Without these cookies, we cannot offer efficient operation of our website.
Performance and analysis cookies: These cookies collect information about how visitors use the website, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregated, anonymous information that does not identify any visitor. They are used solely to improve the performance of a website and allow us to collect information about your use of our websites, including the content you select while browsing our websites, in order to measure the effectiveness and consumer interaction with website, as well as to improve our pages over time. These cookies may be provided to us by third party providers of analytical tools, but are only used for the purposes related to our websites.
Targeting/advertising: These cookies are used to provide content that is more relevant to the user and their interests. They may be used to send targeted advertising/offers, limit ad impressions or measure the effectiveness of an advertising campaign. They may be used to remember the websites you have visited to determine which online marketing channels are most effective and to allow us to reward external websites and partners who referred you to us. AFOI MARTATOU EE collects from the site emilieexclusive.gr personal data which it processes only after your express consent and as it has been obtained based on the law 2472/1997 on the protection of individuals and personal data, as it has supplemented by the decisions of the President of the Personal Data Committee, PD 207/1998 and 79/2000, article 8 of n 2819/200 and n 3471/2006 as well as the relevant provisions of European Law and the issued directives 95/46 /EK, 97/66/EC and 2002/58/EK, as well as the provisions of the General EU Regulation 2016/679 on the protection and management of personal data.
4. HOW TO CONTACT US
Please get in touch with our Data Controller at the information provided at the beginning of this if you have any queries,, commends or if you would like to amend the details we hold on you or your preferences.